My work day wasn't as great; a PITA (that's PAIN IN THE ASS, for those who don't know :)) client that I've been dealing with for about a year REALLY got my blood boiling right before lunchtime.
See, I'm an implementation specialist by title, which means, once we've completed implementing the product for you and you "go live", we're supposed to hand your account over to the support team. Well, this client has been "live" since bloody November and keeps trying to find ways to prevent this hand-over from happening. It's REALLY getting on my nerves (and they're not pleasant to deal with, either, so that exacerbates MY problem). In January we put together an "issues log" and told them that we would hang onto them until the listed issues are resolved, and then they're being handed over to support. They resisted, but my boss absolutely rocks and she told them how it's gonna be!
Today, during a conversation with one of "them", they realized a new "problem" and they wrote an email, cc-ing everybody that's ever been involved in this project, saying that they felt this needed to be added to the motherfucking "issue log". I. LOST. IT. I asked my manager if she heard my screams all the way at the office, which is about 33 kms away from my house. This new "problem" is a result of this client NOT LISTENING while I explained things throughout this project, and there were also many times where I would hear them whispering and giggling (on speakerphone) while I was talking. Now they act like this "problem" is fucking NEWS to them (hence, the LOST IT part). There's no fucking way they're adding another item to this issue log for ME to work on, and I wrote an email to my manager to say so (in a much nicer way). After clicking Send I had to take some ME time and get these idiots out of my head. So, I went for a walk.
I did my normal lunchtime route around the block, stopped back at home to drop my sweater off, and went for another lap. Except this time I incorporated some primal jogging into it - getting my feet/legs used to landing on my toes. I tell ya, it felt pretty good! By the time I was almost home I sped things up a bit too, almost running full throttle. Anyway, this helped me get my brain calmed down and the stupid went away. Yay!
When I got back to my laptop I read the response from my manager to the client's email. She supported me by telling the client that, as previously discussed, no further issues would be added to the current issue log, and this new issue will need to be addressed by support. YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!!! I love her to bits. :)
Enough about work... Mom came by after work to go for a walk with me in the warm sunshine - I put my froggy feet on for this outing - and we did two laps at a pretty slow stride. Now my feet hurt in different ways than before! Ah well, I'm sure it'll get better. No running for me tomorrow...on Thursday my sweetie took the wheels off my Honda 599 and brought them to the shop, along with my new tires, to get the rubber swapped. Well, today he put the wheels back on the bike and I'm betting the bike and I will get reacquainted nicely tomorrow!
FTW, we're goin' RIDING!!! Here's my OTHER sweetheart:
No comments:
Post a Comment